Helpdesk

Resource ID: 184

Description: Helpdesk is a web based helpdesk system, designed for an IT department, but can be used for any group requiring a helpdesk system. Features include: SQL DB backend. (Currently tested with MySQL), Create a job from an email sent to a helpdesk account, automatically filling in summary, detail and user fields, and Optional guest account for viewing/searching of jobs only so users can keep track of what's happening to their job.

Author: Jeremy Robst

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Resource Specification Version: 5.1 Platform(s): Unix Price: Free (GPL) Date Added: 2002-08-12 Category: Home : Perl : Scripts : Customer Support

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Updated: 2002-08-12 Popularity: